ELEARNING

CONSUMER RIGHTS

APPROX TIME TO COMPLETE: 10 mins

This course will help traders understand several simple but important aspects of consumer law.

There are also straightforward, common-sense things that you aren’t necessarily required to do by law, but which will help boost the profile and reputation of your business, meaning existing customers will keep coming back, and potential customers will hear good things about you.

The course is broken into five sections, listed below. Scroll down to see a more detailed breakdown of the individual lessons, which will also record your progress throughout the course.

You can go through the lessons in any order, but to take the final quiz and earn your certificate and badge you will need to have marked all lessons as ‘complete’.

As you go through the lessons you can click ‘mark as complete’ when you have fully understood a section, or use the ‘next section’ button to move on if you wish to return to the lesson later.